Terms & Conditions

Welcome to Hey Concrete! These Terms and Conditions (“Terms”) govern your use of our website located at www.heyconcrete.com (the “Website”) and the purchase of products from us. By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before using our Website.

1. Acceptance of Terms

By using our Website, you agree to these Terms and any additional terms and conditions that may apply to specific sections of the Website or to products and services we offer. If you do not agree with these Terms, please do not use the Website.

2. Changes to Terms

Hey Concrete reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

3. Products and Services

Hey Concrete specializes in manufacturing and selling concrete products. While we strive to ensure that product descriptions and images on our Website are accurate, we do not guarantee that they are error-free or complete. The availability of products and services is subject to change without notice.

4. Ordering and Payment

To place an order, you must be at least 18 years old. When you place an order, you agree to provide accurate and complete information. All orders are subject to acceptance by Hey Concrete. We reserve the right to refuse or cancel any order at our discretion. Payment must be made through the methods provided on our Website. Prices are subject to change without notice.

5. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed. Hey Concrete is not responsible for any delays caused by shipping carriers or customs. Shipping costs will be calculated based on the delivery address and included at checkout. Please ensure that the shipping information provided is accurate to avoid delays or additional charges.

6. Returns and Refunds

Our products are made to order, and we do not accept returns or exchanges unless the product is defective or damaged upon delivery. If you receive a defective or damaged product, please contact us within 3-5 days of receipt with photographic evidence, and we will assist you with a replacement or refund. Custom orders are non-refundable.

7. Intellectual Property

All content on the Website, including but not limited to text, images, logos, and designs, is the property of Hey Concrete or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our prior written consent.

8. User Conduct

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

• Engage in any activity that disrupts or interferes with the Website’s functionality.
• Attempt to gain unauthorized access to any part of the Website or its systems.
• Post or transmit any content that is unlawful, defamatory, obscene, or otherwise objectionable.   

9. Limitation of Liability

To the fullest extent permitted by law, Hey Concrete is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or the purchase of our products. Our liability is limited to the amount paid for the product or service in question.

10. Indemnification

You agree to indemnify and hold harmless Hey Concrete, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Website or violation of these Terms.

11. Governing Law

These Terms and your use of the Website will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in PAN India.

12. Contact Us

If you have any questions about these Terms or our products, please contact us at:

Hey Concrete

Email: info@heyconcrete.com

Phone: 8107719987

Thank you for choosing Hey Concrete. We appreciate your business!